Always On With Event Management
For a Service Desk to efficiently and consistently provide quality support, Event Management must be implemented along with Incident Management to ensure that technical staff [...]
17
05, 2016
3
05, 2016
Top Blog Posts From April
Check out our top blog posts from April! Highlights From Q1 Team Orion had a busy few months at the beginning of this [...]
26
04, 2016
IT in the age of Hyper-Specialization
I was recently having lunch with an IT Director who was interviewing for a Python programmer to enhance a custom marketing application that was quickly [...]
21
04, 2016
Orion Named One of the Fastest Growing Private Companies in Atlanta
Orion Technology Services, an award-winning managed services firm in Atlanta, has been named one of Atlanta’s top 100 fastest-growing, privately owned companies by the Atlanta [...]
12
04, 2016
Factors Affecting the Cost of Owning a Data Center
A very common misconception is that companies would be able to save a lot of money by hosting their own data centers rather than outsourcing [...]
7
04, 2016
Orion Names Bryant Griffith Senior Director of Operations
Orion Technology Services, an award-winning managed services firm, announced today that it has named Bryant Griffith as its new Senior Director of Operations. Griffith’s appointment [...]
5
04, 2016
Highlights from Inside Orion in Q1 2016
[vc_row][vc_column][vc_column_text]At Orion, our main focus and drive is always delivering white-glove service to our clients. But aside from that, we also have a thriving employee community [...]
31
03, 2016
Our Help Desk: The Evolving Dispatcher Role
The role of Dispatcher is a new position to our service desk, and is a process that we’ve been refining over the last several months [...]
23
03, 2016
Orion Receives ESGR Patriot Award From US Department of Defense
Georgia Employer Support of the Guard and Reserve (ESGR), a Department of Defense office, awarded Matthew Singley of Orion Technology Services on Wednesday, March 23, [...]
22
03, 2016
Insights: CyberSecurity National Action Plan
In today’s world you can’t turn a corner, change a channel, open a website, or even have a simple conversation without hearing something about the [...]
16
03, 2016
Florida Governor Rick Scott Welcomes Orion to Orlando
On Monday, Orion had the pleasure of welcoming Governor Rick Scott of Florida to our new Orlando office location. The Governor and a team of legislators [...]
3
03, 2016
Technical Debt: How Managed Services Can Help
As a twenty-five-year veteran of Information Technology, I have seen a lot of changes across Architecture, Applications and Infrastructure over the years. While most advancements [...]
