Remote Monitoring and Management 2017-03-24T13:47:35-04:00

Remote Monitoring and Management

In today’s fast-paced business world, one thing is certain: downtime is lost productivity and revenue. In order to compete in this environment, technology issues must be responded to in minutes, not hours or days. This could put your company at a disadvantage if you are not ensured that your systems are continuously monitored.

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Orion’s NOC Services Overview

Orion’s Remote Monitoring and Management capabilities are at the very core of our overall Managed Services offerings. Powered by our two state-of-the-art Network Operations Centers, our teams watch the health of your network, hardware and infrastructure software every minute of every day. We analyze the baseline performance of your infrastructure, apply monitoring policies based on your priorities, then keep tabs on all aspects of your computing network—from noise level alerts to actionable events.

Beyond designing and implementing upgrade programs and patches, Orion’s Remote Monitoring and Management services include real-time monitoring, fault detection, diagnostics, performance management, and help desk integration, which help ensure that all of your company’s computers and related equipment operate at optimum levels.

Atlanta Network Operations Center

Orion’s Atlanta NOC (dubbed internally as Orion HQ) is our home office. Our services are conducted in a secure environment with 24-hour on-premises security, supported via a new state-of-the-art Data Center and backed up by monitoring at other Orion locations. Our NOC engineers and domain experts use network monitoring tools and processes that are unparalleled in the service level they are able to provide, helping our clients meet all compliance requirements, regardless of their industry needs or business requirements.

Our NOC is located in the heart of West Midtown Atlanta, with support locations worldwide.

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Orlando Network Operations Center

Downtown Orlando is the heart and soul of Central Florida, and is without a doubt Orion’s second home. This addition is our latest addition to Orion’s remote support offerings, and this NOC is powered to be able to provide the highest level of service that is at the core of Orion’s service offerings.

Our office is located in the CNL Center City Commons complex in Downtown Orlando. Our office is across the street from the Dr Phillips Performing Arts Center and next door to Orlando City Hall.

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