Help Desk Support 2017-03-24T13:47:35-04:00

Expert Help Desk Technicians. Available When You Need Them.

At Orion, we recognize that poorly maintained IT systems can lead to costly downtimes and loss of productivity. With our IT Help Desk Service offering, Orion is able to log-in and address any issues remotely, without taking any additional time away from your team. Orion is able to perform routine maintenance on your devices, including updates, patches and defragmentation.

When you call Orion for support, you won’t ever speak to a third-party support company or contractor. Our employees are experienced, certified technicians that are dedicated to keeping your systems and businesses Always On. No matter what your end users’ preferences — phone, email or self-service — Orion is always ready to offer the support they need to do their jobs better.

Holistic Help Desk Services For Your Business Needs.

92% of Our Tickets Have a First Call Resolution. Getting You Back to Work Faster.

Still Deciding The Best Option for You?

Managed Services can seem like a lot to sign up for in the beginning. But the results are holistic and allow for maximum return on your technology investments. Check out our eBook the “ABCs of Orion Managed Services” to learn what our team can help take off your plate.

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