The Orion Difference 2017-11-02T18:15:32-04:00

The Orion Difference

Providing Industry-Leading Support Isn’t Our Goal. Since the Beginning, it has Been Our Standard.

Choosing a Managed Services Provider Isn’t Easy

With information technology, one thing is certain: you get what you pay for. After all, when you seek out a managed services provider, you are trusting them with a lot more than just maintaining a computer. You are trusting them to help keep your business running.

At Orion, we understand the different needs that organizations face. We have excelled in delivering Managed IT Services as our core business through our entire history. This sets us apart from other organizations who are starting to get into managed services offerings as an additional service. Our staff is comprised of certified professionals so you know you will always be getting qualified, trusted support to your technology challenges.

What We Do Better

When you trust your business technology to Orion, you can rest assured that you are not working with a fly-by-night computer company. Our dedication lies in delivering honest, reliable IT support to businesses. The vision we have for our client’s IT, the process for delivering our support, and the desire to become more than just a vendor is what sets us apart from all other managed services organizations.

Knowledgable and Certified Experts Take Care of You

At Orion, we understand how valuable your technology is to your business. That is why we never pull a bait-and-switch where you wind up getting technical support from people who know very little about technology. Our experts are certified in the technologies we support, and possess a wide range of backgrounds and capabilities. We encourage our employees to remain educated on top technologies and emerging trends so that we can guarantee world-class support.

24/7 Remote Monitoring & Management of Your Systems

The digital world never sleeps. And at Orion, we believe your tech support shouldn’t either. That is why our Network Operations Center keeps an eye on your technology infrastructure 24/7.

Predictable and Controllable IT Spending

We believe that it is possible to get quality tech support AND operate on a predictable budget. With Orion, our services offerings are set up to operate in just this manner. We guarantee that your bill will be easily understood and consistent. With our cloud or hosting offerings, we never nickel-and-dime you for overage charges.

Increased Reliability Through Preventative Maintenance

We believe that technology should be maintained more often than when a problem occurs. That is why our team proactively maintains your technology systems to keep them healthy and operational.

We Speak Your Language – No Technical Jargon

At Orion, we believe technical support shouldn’t have to be given in a language so complicated that you don’t understand. That is why we provide clear answers to computer and IT support questions. Our experts will never make you feel uncomfortable with the use of technical jargon or complicated terms.

We Work As A Team, Not Individual Technicians

When you trust your technology to Orion, you get more than the attention of just one person. Our experts work collectively to process requests. This ensures that you will never have to worry about tech support being sick or on vacation. Our entire team will be brought up to speed on your specific business needs and requirements.